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Privacy Policy

This Privacy Policy of LygometryX AI Pty Ltd ACN 683 143 044 (we, us, our) sets out how we treat the information, including personal information, that we collect, use and disclose and our procedures regarding the handling of information (information), including the collection, use, disclosure and storage of information, as well as the right of individuals to access and correct that information. We provide Lygometryx.AI, a digital platform developed and owned exclusively by us (Platform), and ancillary professional integration and support services, as well as a website with the domain name www.lygometryx.ai (Services). This Privacy Policy applies to any party that accesses our Services, whether directly or through a third party, and any data we collect or process in relation to that party (you).From time to time, we may revise or update this Privacy Policy or our information handling practices. If we do so, the revised Privacy Policy will be published on our Platform or our website.We may collect information in order to conduct our business, to provide and market our Services and to meet our legal obligations. By using our Services, or by providing any personal information to us, you consent to the processing, collection, use and disclosure of your personal information as set out in this Privacy Policy.Our Privacy Policy is compliant with the EU General Data Protection Regulation (GDPR), and we endorse and uphold the rights of individuals and our responsibilities under the GDPR. If you have any questions or concerns about your rights or our responsibilities under the GDPR, please email us at the contact details below.

The type of information we collect and hold

The types of information we may collect and hold includes (but is not limited to) information about:- clients, business associates and potential clients and their employees;
suppliers and their employees; and
prospective employees and contractors.- Personal information that we collect and hold may include:- your name, address, contact telephone number and other contact details such as your email address;
payment information (such as credit card or bank details);
other personal information required to provide our services in specific cases; and
activity data and details of your use of our products or services.You are not obliged to provide personal information to us. However, in many cases, if you do not provide your personal information to us, we may not be able to supply the relevant product or service that you have requested from us.You may provide to us, or we may process in cooperation with you or on your behalf, personal information about a third party. In these circumstances, you must ensure that:You have a privacy policy that is compliant with all applicable privacy laws, including GDPR, that is available to that third party; and
The third party is aware of this Privacy Policy, understands it, and agrees to accept it.If it is necessary to provide specific services to you, we may collect sensitive information about you. However, we will only collect sensitive information from you if you agree to provide it to us, you authorise us to obtain it from a third party or where the collection of the information is required or authorised by or under law, or a Court/Tribunal order or otherwise where the collection is not prohibited under relevant laws.
From time to time, we may revise or update this Privacy Policy or our information handling practices. If we do so, the revised Privacy Policy will be published on our Platform or our website.We may collect information in order to conduct our business, to provide and market our Services and to meet our legal obligations. By using our Services, or by providing any personal information to us, you consent to the processing, collection, use and disclosure of your personal information as set out in this Privacy Policy.Our Privacy Policy is compliant with the EU General Data Protection Regulation (GDPR), and we endorse and uphold the rights of individuals and our responsibilities under the GDPR. If you have any questions or concerns about your rights or our responsibilities under the GDPR, please email us at the contact details below.

How personal information is collected and held by us

We collect personal information in the following ways:- when you fill in and return to us a client form;
- when you submit personal information through our website or software (such as when you send us a message, fill out a Lygometryx platform lead form or a website form);
- in person, for example, when you engage with our employees, agents, or customer service representatives; and
- in the course of providing services to you.We store personal information in computer storage facilities. We take steps to protect your personal information against loss, unauthorised access, use modification or disclosure. Some examples of the steps we take to protect your personal information include:- ensuring there are suitable password protection measures and access privileges in place to monitor and control access to our IT systems;
- imposing restrictions on physical access to paper files;
requiring any third parties engaged by us to provide appropriate assurances to handle your personal information in a manner consistent with relevant laws;
- and taking reasonable steps to destroy or de-identify personal information after we no longer need it for our business or to comply with the law.We will retain your personal information until we no longer need it, or until you withdraw your consent to the processing of your personal information. Once we no longer need your personal information, or if you withdraw your consent to its processing, we will securely delete or destroy your personal information in accordance with this Privacy Policy.We reserve the right to retain a copy of your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Protection Rights

You have the following rights:the right to request us for copies of your personal data.
the right to request that we rectify any information you believe is inaccurate.
the right to request that we erase your personal data, in certain circumstances.
the right to request that we restrict the processing of your personal data, in certain circumstances.
the right to object to our processing of your personal data, in certain circumstances.
the right to request that transfer your personal data to another organization, in certain circumstances.
the right to data portability.
We will handle any requests made in accordance with this Privacy Policy and the requirements of the GDPR.

Collection of personal information through website activity

Information that may identify you as a user may be gathered during your access to the Services through cookies and other means.
A cookie is a piece of data that allows the server to identify and interact more effectively with your computer.Cookies assist us in identifying and understanding our users better so our Platform can provide the most personised customer experience.
Cookies will be allocated the first time you use our Services and may be updated upon subsequent uses. The cookies do not identify you as an individual in our data collection process.You can configure your web browser to refuse cookies. If you do so, you may not be able to use all or part of the Platform or Services.

Analytics and Anonymisation

We may use Google Analytics, a web analytics service provided by Google, Inc. (Google). Google Analytics uses cookies (see above), to help us analyse how users use our Platform and our Services. Although Google Analytics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you with us.Any information generated by Google Analytics will be transmitted and stored by Google. Where we are using Google Analytics, Google will use the information on behalf of us for the purposes of evaluating your use of our Services, compiling reports on activity for us, and providing us with other services relating to activity and internet usage. You may refuse the use of these cookies via the settings in your browser as explained above. You can also opt out of being tracked by Google Analytics in the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser: http://tools.google.com/dlpage/gaoptout?hl+en

The purposes for which we collect, hold, use and disclose personal information

We collect, hold, use and disclose personal information for a variety of business purposes including:to provide the products or services you have requested from us;
to process payments;
to improve our business, products and the Services, or the business, products and Services of our clients;
to promote our business or our client’s business to you;
o market other Lygometryx services or products to you;
to handle and respond to your enquiries, complaints or concerns;
to generate statistical data generated out of your and others use of the Platform and Services; and
to provide personal information to third parties as set out in this Privacy Policy.

How to contact us or make a complaint

If you have any questions about this Privacy Policy, if you wish to correct or update information we hold about you or if you wish to request access or correction of your personal information or make a complaint about a breach by us of our privacy obligations (including the way we have collected, disclosed or used your personal information), please contact our Data Protection Officer:Gitansh Khirbat
49 College Cres, Parkville
[email protected]
045 049 2904We will acknowledge and investigate any complaints about the way we manage personal information as soon as practicable. We will take reasonable steps to remedy any failure to comply with our privacy obligations.

Terms and Conditions

1. Overview

1.1 LygometryX AI Pty Ltd ACN (683 143 044), an Australian corporation, owns the digital platform Lygometryx.AI and related services (Service).1.2 “We,” “us,” or “our” refer to both Lygometryx.AI1.3 These Terms and Conditions govern your use of the platform and related services. Your agreement is with Lygometryx.AI.1.4 We reserve the right to update and modify the platform and services at any time.

2. Acceptance of Terms

2.1 By using the LygometryX.AI platform or engaging us for services, you agree to be bound by these Terms and Conditions.2.2 If both parties sign an Order Form to specify terms for service provision, the details in the Order Form will take precedence over these Terms in case of conflicts.2.3 We may modify these Terms and Conditions from time to time. Continued use of the platform constitutes acceptance of those changes.

3. Subscription and Data

3.1 Upon registering for the LygometryX.AI platform, you may be asked to provide:- Your business name and related details, including goods/services offered.
- A valid email address and phone number.
- Payment details, such as credit card or bank information.3.2 We reserve the right to cancel your registration if the provided data is inaccurate or incomplete.3.3 You are responsible for maintaining up-to-date client information and informing us of any necessary changes.3.4 We may use client data to provide services, including integration and customer support. Client data may be shared with trusted third-party vendors to facilitate the service.

4. Service Description

4.1 LygometryX AI Pty Ltd integrates with eCommerce platforms, providing customers with features such as real-time inventory updates, personalized product recommendations, and predictive analytics (e.g., customer churn prediction, dynamic pricing models).4.2 Services provided by us include:- Integration: Customizing and implementing LygometryX.AI solutions into your platform, as outlined in the Order Form.
- Ongoing Support and Maintenance: Offering continuous service, updates, and optimization based on agreed terms.
- Additional Services: Any custom requests for additional features or platform modifications will be subject to a written agreement and possible extra charges.4.3 We reserve the right to modify the platform's functionality and service offerings at any time to improve service quality.

5. Fees and Payment

5.1 The Integration Costs (setup fees) and Monthly Costs (subscription fees) will be outlined in the Order Form.5.2 By agreeing to these terms, you authorize us to debit your account for all applicable fees.5.3 Late payments may incur interest or service suspensions at our discretion.

6. Termination

6.1 The terms remain in effect unless terminated by either party. We may terminate your account immediately if there is a violation of these Terms.6.2 Upon termination, all fees and accrued charges up to the termination date will still be payable.

7. Intellectual Property

7.1 The LygometryX AI Pty Ltd platform is subject to a non-exclusive license, allowing you to use the platform within the terms of this agreement. Intellectual property rights remain solely with Lygometryx Aus or its third-party licensors.7.2 You agree not to reverse-engineer or misuse any part of the platform or its intellectual property.

8. GDPR Compliance

8.1 If your business operates within a region where the General Data Protection Regulation (GDPR) applies, you must ensure compliance with all GDPR requirements.8.2 You will indemnify Lygometryx.AI for any liabilities or costs incurred due to your non-compliance with GDPR.8.3 We reserve the right to request proof of your GDPR compliance during our engagement.

9. Modifications to LygometryX AI Pty Ltd

9.1 We reserve the right to modify or discontinue any part of the LygometryX AI Pty Ltd platform or its services without notice.

10. Warranties and Liability

10.1 We do not guarantee uninterrupted, error-free use of LygometryX AI Pty Ltd.10.2 To the extent permitted by law, LygometryX AI Pty Ltd disclaims all liability for any direct, indirect, or consequential damages resulting from your use of the platform.10.3 Our total liability for any claims arising from the platform’s use will be limited to the total amount paid by you to us in the two months preceding the claim or AUD $1.00, whichever is greater.

11. Indemnity

11.1 You agree to indemnify us against any claims, losses, or damages resulting from your use of the LygometryX.AI platform or violation of these Terms.

12. General Provisions

12.1 Any metadata generated from your use of Lygometryx.AI may be used by us for platform optimization and administration.12.2 These Terms and Conditions are governed by the laws of the State of Victoria, Australia, and any disputes will be subject to the jurisdiction of the courts of Victoria.

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